Advice? I Start A New It Helpdesk Job In The City Tomorrow. I’m Scared Even Though It Usually Goes Well?
I’m qualified for the position as far as tertiary education goes. I haven’t had extensive experience with problem-solving-via-the-phone helpdesk, I’m not really excellent
with phone conversations. I’m dreading not being able to help someone with their problem. It’s in the mining sector.
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A tough question.
Try remembering one valuable
thing – you know more than the folks [...]
JIRA 3.13 — Bug and Issue Tracking Software Trial Demo
JIRA lets you prioritize, assign, track, report and audit your issues, whatever they may be — from software bugs and help-desk tickets to project tasks and change requests. More than just an issue tracker, JIRA is an extensible platform that you can customize to match to your business processes. Try JIRA free for 30 [...]
JIRA for Help Desk Tracking
JIRA for Help Desk Tracking
JIRA is the brilliantly simple and incredibly commanding
way to track and manage help desk support.
Selected by thousands of organizations in over 55 countries, JIRA’s highly flexible architecture makes it exact
for managing projects of all types and sizes.
JIRA has been designed with a focus on task achievement and offers a [...]