JIRA is the brilliantly simple and incredibly powerful way to track and manage help desk support.

Selected by thousands of organizations in over 55 countries, JIRA’s highly flexible architecture makes it perfect for managing projects of all types and sizes.

JIRA helpdesk has been designed with a focus on task achievement and offers a simple, yet very powerful customizable web-based interface.

Features that make the difference

• Manage everything: manage projects, tasks, or any issue
• Search & filter: full-text searching and powerful fine-grained filtering across projects
• Battle-tested: used by companies of all sizes for small and large projects
• System integration: highly interoperable and extensible (email, RSS, SOAP, XML-RPC interfaces, and more)
• Customizable dashboards: the intuitive UI can be customized for each user
• Platform independent: works with your existing infrastructure
• Source access: commercial users get source access under a developer source license
• Legendary support: we pride ourselves on offering rapid and high quality support
• Enterprise-level security: highly customizable permissions and privileges, strong LDAP support
• Upfront & accessible pricing: unlimited user, unlimited issues, unlimited projects licensing
• Not ASP Help Desk Software though.

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