ASP Help Desk Software | Round-up of community released translations and language packs

Round-up of community released translations and language packs

Kayako help desks can be completely localized. Text right through the software is abstracted into language packs – an exportable XML language file that governs phrases for the end-user support center, and flat-file language packs for personnel and administrator control panel locales.

Being able to easily export, modify and import language packs has led to a growing repository of community contributed translations and language packs. We and our customers are in an incredibly fortunate position, which is to have access to works kindly shared by other Kayako customers.

Multiple locales can be stored, managed and made available to your end-users

Multiple locales can be stored, managed and made available to your end-users

This post is a round-up of all of the language packs released for recent versions of Kayako software. The full list of releases and translation discussions can be found in the community forum.

Please note that SupportSuite language packs can be used with SupportSuite, eSupport and LiveResponse. It is also generally safe to ‘ignore versions’ – phrasing is rarely changed between Kayako releases. If you are looking to use a language pack which has been released for a version earlier than the one you are running, you can use Craig Brass’ language pack updater tool to ensure your older language pack does not miss any new phrases.

As clarified above, this is a round-up of only the just released translations and language packs. You will find many more in the translations forum.

Many, many thanks to our valued customers and community members Joost Sanders, PetterSandvik, nocare, noddle, soasi, pabloaugusto, jcasares, lpandolfino, Aquaria and craigbrass for sharing their translation work making this post possible!

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