JIRA for Help Desk Tracking
JIRA HelpDesk for Help Desk Tracking
JIRA is the brilliantly simple and incredibly powerful way to footstep and manage help desk support.
Selected by thousands of organizations in over 55 countries, JIRA’s highly flexible architecture makes it perfect for managing projects of all types and sizes.
JIRA helpdesk has been designed with a focus on task achievement and offers a simple, yet very powerful customizable web-based interface.
Features that make the difference
- Manage everything: manage projects, tasks, or any issue
- Search & filter: full-text searching and powerful fine-grained filtering across projects
- Battle-tested: used by companies of all sizes for small and large projects
- System integration: highly interoperable and extensible (email, RSS, SOAP, XML-RPC interfaces, and more)
- Customizable dashboards: the intuitive UI can be customized for each user
- Platform independent: works with your existing infrastructure
- Source access: commercial users get source access under a developer source license
- Legendary support: we pride ourselves on offering rapid and high quality support
- Enterprise-level security: highly customizable permissions and privileges, strong LDAP support
- Upfront & accessible pricing: unlimited user, unlimited issues, unlimited projects licensing
- Not ASP Help Desk Software though.
Related posts:
- Non-profit organizations and Open Source projects now eligible for free Kayako software We are very honored and humbled to announce that Kayako help desk software as...
- Effective knowledge management with Kayako helpdesk software<a href="http://api.tweetmeme.com/share?url=http%3A%2F%2Fblog.kayako.com%2F2010%2F03%2Fknowledge-management-in-kayako-best best help desk software software-software%2F”><img src="http://api.tweetmeme.com/imagebutton.gif?url=http%3A%2F%2Fblog.kayako.com%2F2010%2F03%2Fknowledge-management-in-kayako-best best help desk software software-software%2F” height=”61″ width=”51″...
Filed Under Help Desk Software | 2 Comments
Tagged With amp, commercial users, customizable web, desk software, desk support, developer source, independent works, interface features, issue search, jira, jira helpdesk, level security, managing projects, privileges, quality support, rpc interfaces, soap xml, source license, support enterprise, system integration
Comments
2 Responses to “JIRA for Help Desk Tracking”
Leave a Reply
Hi, We currently use the JIRA product and I have heard about the JIRA help desk module which was located at the following URL: http://jirahelpdesk.com/
Sorry to say, this link doesn’t work. Please can you send me a link where I can download a trail version of the helpdesk software.
Regards
Alec Slater
Hello Alex,
A trial version can be downloaded here: http://www.catchlimited.com/index.php?page=jira
Best regards,
Albert