Integrate Facebook comments and ‘Likes’ into your Kayako support desk in five minutes
Carl Silver has shared a fantastic and super-simple method of integrating Facebook’s new comment-on-every-page-on-the-Web API with your Kayako support desk.
You can use this integration to either supplement or replace the standard commenting functionality across your knowledgebase articles, file downloads and news articles.
A file download in a Kayako support desk showing the Facebook comments integration
The integration is seamless. The best bit is that comments and Likes show up in your (Facebook users’) news feeds, gaining your web pages and articles extra publicity.
For the five-step administer, see the tutorial thread on the community forums.
Thanks, Carl!
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