Comments on: Help Desk Software for IT department…? http://www.asp-help-desk-software.com/help-desk-software-for-it-department/ Reviewing Help Desk Software Fri, 10 Jun 2011 07:44:59 +0000 hourly 1 http://wordpress.org/?v=3.1.1 By: Jody http://www.asp-help-desk-software.com/help-desk-software-for-it-department/comment-page-1/#comment-2700 Jody Tue, 20 Apr 2010 06:24:40 +0000 http://www.asp-help-desk-software.com/help-desk-software-for-it-department/#comment-2700 PhaseWare has a very affordable customer service and support software package. The main application, Tracker, will do all the things you ask plus it is now available as a web-based application if you prefer, or it can be on premise or hosted. Here is the link to Tracker. You can read that over and easily navigate to other parts of the site: http://www.phaseware.com/tracker PhaseWare has a very affordable customer service and support software package. The main application, Tracker, will do all the things you question plus it is now available as a web-based application if you rather, or it can be on premise or hosted.

Here is the link to Tracker. You can read that over and easily navigate to other parts of the site:

http://www.phaseware.com/tracker

]]> By: pulsar http://www.asp-help-desk-software.com/help-desk-software-for-it-department/comment-page-1/#comment-2699 pulsar Tue, 20 Apr 2010 06:21:43 +0000 http://www.asp-help-desk-software.com/help-desk-software-for-it-department/#comment-2699 There are countless alternatives but I'll give you 2 options as below. Option 1: Spiceworks Originally designed for IT-Network mapping-Network automatic inventory and HELP DESK. We can say all in one. This program has web interface so you dont have to install any client software to the machines. Complately FREE if you willing to see IT Ad banners otherwise you have to pay annual fee. With banners program has no limitation or license issues. Very big community support also available. http://www.spiceworks.com/ Option 2: SysAid Designed only for help desk purpose. If you wanna have inventory feature you have to pay seperately. Very nice design and persistent sale department. Before buying you have to address your needs carefully otherwise you'll have pay extra fees for per modules. http://www.ilient.com/ Regards There are countless alternatives but I’ll give you 2 options as below.

Option 1: Spiceworks
Originally designed for IT-Network mapping-Network automatic supply and HELP DESK. We can say all in one. This curriculum has web interface so you dont have to install any client software to the apparatus. Complately FREE if you willing to see IT Ad banners otherwise you have to pay annual fee. With banners curriculum has no limitation or license issues. Very huge community support also available.

http://www.spiceworks.com/

Option 2: SysAid
Designed only for help desk purpose. If you wanna have supply feature you have to pay seperately. Very nice design and persistent sale department. Before buying you have to address your needs carefully otherwise you’ll have pay extra fees for per modules.

http://www.ilient.com/

Regards

]]> By: z☺☺mjet►►► http://www.asp-help-desk-software.com/help-desk-software-for-it-department/comment-page-1/#comment-2698 z☺☺mjet►►► Tue, 20 Apr 2010 05:53:35 +0000 http://www.asp-help-desk-software.com/help-desk-software-for-it-department/#comment-2698 Have a look at Sysaid - it has a free version and a paid for version http://www.ilient.com/free-help-desk-software.htm Have a look at Sysaid – it has a free version and a paid for version
http://www.ilient.com/free-help-desk-software.htm

]]> By: Gwenda K http://www.asp-help-desk-software.com/help-desk-software-for-it-department/comment-page-1/#comment-2697 Gwenda K Tue, 20 Apr 2010 05:51:54 +0000 http://www.asp-help-desk-software.com/help-desk-software-for-it-department/#comment-2697 You can try FirstAid and ARS Remedy to help you out. You can try FirstAid and ARS Remedy to help you out.

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