4.01.203 out now – featuring ticket auto close rules
It gives us splendid pleasure to announce the availability of 4.01.203 – the latest Kayako release. We’ve added a couple of new features and resolved more than sixty reported issues. You can find the full changelog here. Kayako On Demand customers will be upgraded automatically over the next few days. Pleased best best help desk [...]
We’re back from CeBIT 2011
We’re back from a jam-packed and exciting week in Hanover where Kayako exhibited at CeBIT, the world’s largest IT and technology exhibition and trade show. It was absolutely fantastic to meet so many of you there. Plenty of people stopped by for a demonstration of what Kayako could do for them. Starting at 6AM And [...]
4.01.179 available now, addressing a security advisory
Kayako 4.01.179 has been released and is now available in my.kayako.com. This new version addresses a security issue affecting some distributions of builds 4.01.174 to 4.01.176. We issued the security advisory today on the 3rd March 2011. We consider the severity of this issue to be high, and recommend that all affected customers upgrade as [...]
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