ASP Help Desk Software» Help Desk Software

Civiball

admin — Wed, 08 Jun 2011 08:45:04 +0000

A brain teasing physics puzzle game, interact with the environment to get the balls to the correct place. Choose Greece, Egypt or China and solve the puzzles by cutting the chains. If you get stuck, just try another civilization! Use your sword to cut the chains and release the balls. Get the balls to the urn of the same colour to complete the level.

Miner A nice and entertaining multi-level arcade game, where you help...
PuppetShow lost town collector edition After discovering a new system of caves, the entire town...
Greedy snake (Simple version) The famous Snake game.Game interface is simple.Simple manipulation.(1) Support six...

5 Tips to Dramatically Maximize Help Desk & Remote Support Productivity

admin — Sun, 05 Jun 2011 08:45:10 +0000

IT pros can free their asp help desk softwareand IT Support staff to productively help more users in a timely manner. This white paper discusses the 5 most significant areas that IT departments need to consider as they evaluate their current remote support solution, or while they explore solutions that better suit their growing needs. Published by: Proxy Networks

Z-Index Technologies Pvt. Ltd.|Hardware & Software Support|Business Process Outsourcing|Remote Desktop Support|Technical Helpdesk Support | Support Z-index Technologies Pvt. Ltd. is a value based on the...

Ben 10 Savage Pursuit

admin — Sun, 05 Jun 2011 08:45:08 +0000

The more power you get, the more responsibilities you have! Dr. Animo is up to something wicked, and our little hero is on his way to save the world! Follow our hero to adventure in this crazy world and prevent this crazy doctorâs crazy scheme from realizing before it is too late! Just press the key Z to go to the transform panel. You can use the arrow keys to choose the alien form and press the spacebar to use those special powers.

Greedy snake (Simple version) The famous Snake game.Game interface is simple.Simple manipulation.(1) Support six...
Access Manager for Windows Access Manager for Windows allows you to restrict access to...
Reply autosaving, improved search, less clicks, API updates and more We’re very pleased to announce a bunch of new features...

New website

admin — Sun, 05 Jun 2011 08:45:03 +0000

As you might have noticed, we’ve launched a redesigned website. Hope you like it. Please don’t hesitate to send us any comments, questions and suggestions you have. Thanks!

Estate Planning Pro Software Completely redesigned, Version 5.0 incorporates many new features, is state...

Reply autosaving, improved search, less clicks, API updates and more

admin — Sat, 04 Jun 2011 08:45:14 +0000

We’re very pleased to announce a bunch of new features and updates to your Kayako best best help desk software software have graduated from the testing lab. This new release incorporates more than 80 new features, improvements and fixes.

Here are some of the highlights:

New and improved knowledgebase search engine

Knowledgebase search now uses the same fast and accurate fulltext search engine used for ticket searching, making knowledgebase search results much more refined. The improvements are immediately obvious, including in the search-as-you-type instant response where suggested articles are now even more likely to be useful to your customers.

Migrating to the new search engine is automatic – you don’t need to push any buttons or perform any indexing.

Ticket reply autosave (drafts)

We are sure this will be a very popular addition… especially if, like us, you can get carried away with the keys and navigate away from the ticket reply page in the middle of a response. Not good.

Now copies of your ticket reply will be saved to the server as you type them. If you close or navigate away from the ticket, the latest draft saved will be automatically loaded in the reply box. Like magic.

Mass ticket reply

Mass ticket reply was a bit late to the Kayako 4 party, but better late than never.

Mass ticket reply is back in Kayako 4 and can be found in the ticket view (listing).

Select multiple tickets, click the “Mass reply” button and type out your response. When you press send, the reply will be copied to each ticket and that ticket’s recipients.

“Take me to” customization after handling a ticket

Now you can tell your best best help desk software software where to take you after handling a ticket – whether that is back to your ticket list, to the next ticket in the list or back to the ticket you handled. Less clicks, more tickets. We are working hard on enhancements that improve the navigation experience to help you fly through customer requests.

Custom fields in the ticket view

You can create your own ticket views (listings) using a drag and drop interface, and then switch between different views on-the-fly.

Now you can add custom fields to any ticket view, which puts your own data and the important information in front view.

Find out more about creating and managing custom fields.

New APIs and enhancements

We have added several new APIs, methods and a couple of improvements to existing ones:

Check out the full best best help desk software software API reference in the Kayako Developer Network wiki.

There is a lot more in this new release (4.01.238). Find the changelog for a run-down of all of the changes in this update.

Kayako Download customers will be able to find the new package in my.kayako.com (the upgrade guide can be found, as always, best best help desk software software“>on the wiki). Kayako Ondemand customers can put the coffee on – their best best help desk software softwares will be upgraded automatically over the next few days.

That’s all for now. We hope you enjoy your weekend and the new best best help desk software software features!

4.01.176 available now with the full Kayako REST API Kayako 4.01.176 has been released and brings with it several...
4.01.203 out now – featuring ticket auto close rules It gives us great pleasure to announce the availability of...
4.01.204 out now – featuring ticket auto close rules It gives us great pleasure to announce the availability of...

EDM Email Sender

admin — Thu, 02 Jun 2011 08:45:03 +0000

a desktop application designed to send bulk emails directly to your customers or client. It does not depend on the SMTP servers or accounts, while delivery the email message to the destination directly from your local computer.With EDM Email Sender, you can fully customize your messages and precisely target your recipients.

HelpSTAR – Email Inbox Create or update service requests automatically from incoming email....

Numara Software Responds to Customer Recommendations and Launches New Offering

admin — Fri, 27 May 2011 08:45:10 +0000

Numara Software, Inc., a global leader in service management and PC lifecycle management solutions for IT professionals, today announced the availability of Numara FootPrints Migration Manager. Numara recently surveyed its customers in order to get a pulse on the market needs. As a result of those responses, Numara created this newest FootPrints offering which reduces the manual effort and redundancies IT administrators and users face when migrating, updating or provisioning new or repurposed PCs. Through seamless migration of workstations, this solution eliminates the time spent trying to recreate a user’s preferences, increasing overall productivity and significantly reducing costs.

The World’s Most Widely Installed Help Desk and Asset Management Solution, Numara Track-It!, Just Got Better Working to meet the varied IT management needs of small...

BS Trace

admin — Fri, 27 May 2011 08:45:05 +0000

With this system you can trace the route towards a particular IP-address or domain.
The report preparation process is fully automatic. Additional information for each point along the route is given.
The basic version traces the route to one address. The professional versions use lists of addresses which can be processed consecutively or parallel to each other.

E-Mail Advertiser E-Mail Advertiser is a program for used to sending advertising...

PathmasterDEMO

admin — Tue, 24 May 2011 08:45:05 +0000

This is The Mah Jong game;You must eliminate all open tiles(click on the same open tiles).You can use the HINT button.(Click on it).It will show you all open tiles.(Minus 20 points for each use).If you will go the wrong path, you will probably get to a dead end.In this case, TileMatcher will appear.(42 minitiles).It will let you eliminate any open tiles.(Minus 2 points for each use).Just click on the open tile, and after this, click on the

Greedy snake (Simple version) The famous Snake game.Game interface is simple.Simple manipulation.(1) Support six...

SupaBlast Classic Lite Edition

admin — Sat, 21 May 2011 08:45:05 +0000

SupaBlast Classic is a 3D remake of the 80s classic games. Not just another Invaders / Galaga clone – it has a lot of unique level variation, smooth animation and clean graphics style. It features full hardware 3D acceleration with cool sound- and particle-fx.

Anti Spam Software – How To Gain More By Installing It Article by Ske Chay http://www. business solutions to broadband. comProviding...