ASP Help Desk Software & Helpdesk System
OneOrZero Task Management and Helpdesk System is a mature application that provides a rich task oriented feature set, ideal for managing task centric business including helpdesk’s, application enhancement , job tracking…you name it !
Some of the features (but not all !) include:
- Simple installation including tools to manage the setup of your environment
- Simple to know and use
- Scalable and able to handle large volumes of users and tasks
- Customizable task categories
- Customizable task groups
- Customizable status list
- Customizable priority list
- Customizable severity list
- Customizable project list
- Task pointer and service level reporting including exports of information to CSV files for reporting
- Simple to configure security
- Simple user and group foundation and maintenance
- Simple to use announcements/news section that can target messages to specific users and/or groups of users
- Customizable and with templates included plus themes available
- Multiple languages supported
- Knowledge base that can be standalone or made as a consequence of tasks
- Tasks can be made by users, task managers
- Tasks can be made and updated via Email
- LDAP and Active Directory support
- Extensive task search options
- Extensive statistics and reporting functionality
- Task statistics and pointer report
- Attachment support
- Database consistency checker
- Task notification via email, sms and pager gateways
- Automatic user account registration
- Public or private system allowing for guest access
- Customizable url settings
- Optional integrated forum
- Optional SSL support for secure communication
- Configurable email server support
- Optional Who’s Online status
- Simple Upgrades
- Time Tracking Capabilities
- Contact Management
- Group security meadow value filters
- PHP 4.0 or privileged
- Web Server (IIS/Apache/other)
- MySQL v4.1+
- SMTP server for email support
- SSL for secure password transaction
- Optional Forum Software
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Tagged With account registration, ASP Help Desk Software, attachment support, csv files, database consistency checker, desk software, development job, directory support, feedback report, group creation, group security, help desk, pager gateways, private system, secure communication, security field, ssl support, support database, support ssl, task categories, task groups, task managers
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